Revised Schedule for Public Comment Period on Two Key ICANN Plans

LOS ANGELES – 13 December 2019 – Today, the Internet Corporation for Assigned Names and Numbers (ICANN) is notifying the community that the Public Comment period for the Draft FY21-FY25 Operating and Financial Plan and Draft FY21 Operating Plan and Budget has changed. Originally scheduled for Tuesday, 17 December 2019, drafts of the two plans will now be available beginning Friday, 20 December 2019.

This date change may impact previously scheduled meetings intended for the Supporting Organizations and Advisory Committees to begin their review. ICANN org is prepared to provide those groups with the Table of Contents of the documents and other information that may be helpful prior to the release of the complete drafts. Please email planning@icann.org to request. Information also will be published on the Finance community wiki page.

In addition, the Public Comment period has been extended by 7 days to 58 days (excluding holidays) to give the community more time to review the documents. To learn more and ask questions during the Public Comment window, webinars will be held on:

More details about how to join these webinars will be available in January. ICANN org staff is available to meet with individual community groups to answer questions and help increase understanding about the plans. Please email planning@icann.org to request a meeting.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

WebHostingPad

IANA Customer Engagement Survey Results Available

LOS ANGELES – 10 December 2019 – Today, the Internet Corporation for Assigned Names and Numbers (ICANN) published the results of the Internet Assigned Numbers Authority (IANA) Customer Engagement Survey which measures customer satisfaction with the IANA functions.

View Customer Survey Findings

In the 2019 IANA Customer Engagement Survey, customers were asked to rate the IANA team on 20 statements relating to responsiveness, transparency, fairness, and attentiveness. Each statement was rated on a 1-5 scale, with one being the lowest and five being the highest level of satisfaction. The overall score amongst all customer segments was 3.9. In the previous six years, satisfaction was measured using a percentage rating, and the team obtained results over 90 percent each year.

When asked about their confidence in the IANA team's ability to achieve its objectives, customers scored the team the highest, at 4.3. Satisfaction with the transparency of the Key Signing Key ceremonies also scored a 4.3. An average score of 3.7 was given to the team on statements about innovation and sense of urgency.

While the results of the survey are consistently positive, participation rates have dropped over the years. Six years ago, the team saw an average response rate of 10 percent. Over the past two years there has been a decline in participation, and after simplifying the survey, the response rate for 2019 was three percent. The IANA team has implemented additional mechanisms to receive and address customer feedback. These include the post-interaction survey launched in late 2018 that encourages customers to provide immediate feedback after receipt of service from the IANA team. The IANA team dedicates resources to reviewing and responding to that feedback in a timely manner.

"The annual engagement survey will allow us to evaluate how we manage our relationship with the different customer groups and identify improvements in that area in addition to the regular operational feedback we receive through the post-interaction survey," said Kim Davies, President of PTI – the ICANN affiliate responsible for delivering the IANA functions. "These two approaches together give us a broader view of both real-time customer satisfaction and calibration of our longer-term strategy from community leaders," Davies added.

ICANN commissioned Echo Research, LLC, a global reputation consultancy, to administer the annual engagement survey. Stakeholders who oversee IANA functions performance (Regional Internet Registry managers, Internet Engineering Steering Group members, and the Customer Standing Committee) and direct customers who engage with the IANA team through request changes or during industry events (DNSSEC KSK ceremony participants and Trusted Community Representatives, top-level domain operators, the IETF Community, and the ccNSO and GNSO Councils) were invited to take the survey.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Liquid Web WW

Additional New gTLD Data Escrow Provider Announced

LOS ANGELES – 10 December 2019 – The Internet Corporation for Assigned Names and Numbers (ICANN) today announced that Joint Stock Company "Internet Exchange "MSK-IX" has been approved to provide data escrow services to generic top-level domain (gTLD) registry operators.

All gTLD registry operators are required to regularly deposit a backup copy of their top-level domain (TLD) registration data through one of the ICANN-approved data escrow service providers. The data held in escrow may be released to the ICANN organization (ICANN org) under certain circumstances in order to preserve the stability of the TLD in case of an emergency.

A list of the ICANN-approved gTLD registry data escrow providers is available here.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

 Keyword Research Tool

.ORG Update

The proposed acquisition of Public Interest Registry (PIR) by Ethos Capital was announced on 13 November 2019 by the parties and the Internet Society (ISOC). This announcement has raised many questions. In light of this, we want to be transparent about where we are in the process.

On 14 November 2019, PIR formally notified ICANN of the proposed transaction. Under the .ORG Registry Agreement, PIR must obtain ICANN’s prior approval before any transaction that would result in a change of control of the registry operator. Typically, similar requests to ICANN are confidential; we asked PIR for permission to publish the notification and they declined our request.

According to the .ORG Registry Agreement and our processes for reviewing such requests, ICANN has 30 days to request additional information about the proposed transaction including information about the party acquiring control, its ultimate parent entity, and whether they meet the ICANN-adopted registry operator criteria (as well as financial resources, and operational and technical capabilities).

Public announcements made by PIR, ISOC, and Ethos Capital contain relevant facts that were not required in the request for approval. Today, we sent PIR an additional information request to ensure that we have a full understanding of this proposed acquisition. We have asked PIR to provide information related to the continuity of the operations of the .ORG registry, the nature of the proposed transaction, how the proposed new ownership structure would continue to adhere to the terms of our current agreement with PIR, and how they intend to act consistently with their promises to serve the .ORG community with more than 10 million domain name registrations.

ICANN will thoroughly evaluate the responses and then ICANN has 30 additional days to provide or withhold its consent to the request. The Registry Agreement requires a standard of reasonableness for ICANN’s determination.

We acknowledge the questions and concerns that are being raised and directed to ISOC, PIR, and ICANN relating to this change. To ease those concerns and maintain trust in the .ORG community, we urge PIR, ISOC, and Ethos Capital to act in an open and transparent manner throughout this process. We have sent a letter to both ISOC and PIR today, asking them to please be clear and open in all of their communications. We have indicated our willingness to publish the request and related materials involved in ICANN’s review including the request for approval, the request for additional information, and PIR’s responses.

ICANN takes its responsibility in evaluating this proposed transaction very seriously. We will thoughtfully and thoroughly evaluate the proposed acquisition to ensure that the .ORG registry remains secure, reliable, and stable.

Keyword Researcher

ICANN Publishes Updated Domain Name Marketplace Indicators

LOS ANGELES – 9 December 2019 – The Internet Corporation for Assigned Names and Numbers (ICANN) today announced the release of updated industry metrics as part of its Domain Name Marketplace Indicators initiative. The initiative presents statistics related to generic top-level domains (gTLDs) and country code top-level domains (ccTLDs) with the aim of fostering greater transparency for reputable information on the evolution of the domain name marketplace.

View the updated metrics here.

The metrics released as part of this initiative encompass three categories and six dimensions:

  • Robust competition: registrant choice, registrant domain adoption, service provider marketplace entry, service provider competition.
  • Marketplace stability: service provider contractual compliance.
  • Trust: industry safeguards.

ICANN plans to continue to expand the initiative's coverage of shortlisted indicators and publish these statistics twice a year in order to track progress against its goal of supporting the evolution of the domain name marketplace to be robust, stable, and trusted.

A community Advisory Panel worked with ICANN to identify relevant indicators that form part of the current schema. Concurrent to the release of these Version 1.0 marketplace indicators, the ICANN organization will continue to work with the community and the Advisory Panel to evaluate additional enhancements that might be incorporated into this initiative in the future.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Liquid Web WW

Mandy (Kathryn A.) Carver Appointed Senior Vice President of ICANN’s Government & IGO Engagement Team

LOS ANGELES – 6 December 2019 – The Internet Corporation for Assigned Names and Numbers (ICANN) today announced that Mandy (Kathryn A.) Carver has been appointed to the position of Senior Vice President, Government & Intergovernmental Organization (IGO) Engagement. She reports to Göran Marby, ICANN President & Chief Executive Officer (CEO).

Carver, an experienced international consensus-builder with deep roots in multistakeholder processes, succeeds the late Dr. Tarek Kamel who passed away in October 2019. She served as Dr. Kamel's deputy for the past six years.

"While Tarek's passing left a great void, I'm confident that Mandy is the right person to take our government engagement efforts forward," said Marby. "Mandy brings 30 years of extensive political experience and large-scale international program leadership to this position, including 13 years of global engagement work at ICANN."

Carver will lead the Government & IGO Engagement function that identifies and works to address the opportunities and risks governments and IGOs pose to ICANN's mission. "I am honored and delighted to have this opportunity," said Carver. "I look forward to working with my colleagues and stakeholders to promote our government relations and encourage government and IGO participation in the multistakeholder model."

Prior to joining ICANN org, Carver led several international programs that worked across sectors and communities to solve problems and deliver services. She was the Executive Director of the Concord Project, an international research and action group. At John Snow Inc., she was the Senior Consultant for the Ryan White Care Act Technical Services contract, where she deployed 300 consultants to assist communities determining how to allocate funds to combat HIV/AIDS. As the Director of Patient Advocacy for the National Marrow Donor Program, she developed patient protection policies for a network of 77 transplant centers and 104 donor centers worldwide.

Carver is based out of ICANN org's Los Angeles office.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

 Keyword Research Tool

ICANN Announces NextGen@ICANN67 Participants

LOS ANGELES – 06 December 2019 – The Internet Corporation for Assigned Names and Numbers (ICANN) has announced the individuals selected to participate in the NextGen Program at ICANN67 in Cancún, Mexico from 7-12 March 2020.

The 12 individuals all attend Latin American universities and are engaged in studies in law, social communications, and international affairs. In addition, three previous NextGen Program participants will serve as ambassadors for the newcomers at the Public Meeting.

An independent committee selected the successful candidates based on their current studies and interest in global policy and Internet governance.

ICANN67 NextGen Program participants:

Gabriel Araújo Souto Law School of the Brazilian Institute of Public Law
Pollyanna Rigon Valente Universidade Regional Integrada das Missões
Ignacio Martínez Costa Universidad de la República
María Belén Pérez Roa Universidad Nacional de Asunción
Federica Tortorella Casilla Instituto Europeo de Posgrado
Ernesto Guerrero Universidad Autonoma de Mexico
Benjamin Chong Castillo Universidad Nacional Autónoma de México
Rodrigo Iván Alexandre Pedroso Universidad de la República
Flávia de Carvalho Silva Federal University of Pernambuco
Isabele Cristine Oliveira Ribeiro Universidade Estadual do Sudoeste da Bahia
Cindyneia Ramos Cantanhede Federal University of Maranhão
Carlos Guerrero Argote National University of San Marco

ICANN67 NextGen Program ambassadors:

Élisson Diones Cazumbá Cerqueira Pinto ICANN62
Desh Deepak Dwivedi ICANN64
Sabrina Wilkinson ICANN63

Click here for more information about the NextGen Program.

About ICANN

ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world.

Enhancing ICANN’s Investment Policies

During ICANN66 in Montréal, Canada, the Board adopted a resolution to include sustainability investment criteria in ICANN's Investment Policy. These sustainability criteria cover Environmental, Social, and Governance (ESG) factors. It helps further reduce risk, lead to comparable performance returns, and is consistent with ICANN's Investment Principles.

After a thorough assessment, the Board Finance Committee (BFC) unanimously recommended to include sustainability investment criteria in ICANN's Investment policy. The BFC believes this a significant step to continuously improve ICANN's stewardship of its funds managed in the public interest.

ICANN's Reserve Fund and new gTLD funds will both benefit from this addition and will now be contributing to advance sustainability while continuing to be managed wisely and with fiduciary care.

More information

For more information on ICANN's financial policies, please visit the Finance page on our website, or view our latest financial reports.

Liquid Web WW